Delta Air Lines recently breathed new life into its product when it introduced new, modern amenities - in BusinessElite, in domestic First Class, and in Coach - on its Boeing 757's, 767's, and 777's. Passengers finally had things like PTV's and more ergonomic seats (a must for those of us in Coach!), and meals on longer flights became more commonplace.Now, Delta is taking it a step further in the right direction: A new, greatly improved premium product is available on transcontinental flights. Reclining BusinessElite seats are now featured on all flights from JFK to Los Angeles and San Francisco, along with amenities such as in-flight internet and comfy duvets. This is a much-needed update to Delta's old product, and this will also hopefully force other airlines with special transcontinental services (like AA's Flagship Service) to rise up and compete. It is very nice to see Delta revitalizing its product!
The drawback is that since there are fewer seats in the BusinessElite cabin, upgrades will be more scarce - a sad thing for us SkyMiles Medallion members.
